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    6. 店頭禮儀(上)

    店頭禮儀(上)

    Author中國生產力中心

    |

    Publisher 愛播聽書FM / 中國生產力中心/愛播聽書

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    Released
    2017/08/10
    Language
    Traditional Chinese
    File format
    EPUB: Fit in all devices
    Download options
    Adobe DRM
    Pages
    2
    ID
    103702
    DRM
    NT$90
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    21世紀已經進入顧客滿意的時代,所有的顧客對於第一線服務人員的要求品質愈來愈高,因此,本書重點由正確良好的接待禮儀、應對技巧到商品服務,包括完美的顧客抱怨處理,及教導服務人員自主管理。以贏得顧客信任,提升第一線服務人員的工作價值觀。並塑造專業形象,發揮人員的自主性管理。

    適用對象:企業中直接與顧客面對面的人員、服務業的店頭服務人員。
    More
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    1-正確的接待禮儀
    2-商品介紹技巧
    More
    More

    Details

    Released
    2017/08/10
    Language
    Traditional Chinese
    File format
    PDF: Fit in large screen/EPUB: Fit in all devices
    Download options
    Adobe DRM
    Pages
    2
    ID
    103702

    顧客信任

    顧客抱怨處理

    接待禮儀

    顧客

    店頭禮儀

    Buy products firstAnd download app to watch

    Details

    See more 愛播聽書FM / 中國生產力中心/愛播聽書

    More
    影音

    愛因斯坦(影響世界的人系列)

    影音

    柯南.道爾(文學家系列)

    影音

    珍‧奧斯汀(文學家系列)

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    莎士比亞(文學家系列)

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    愛倫坡(文學家系列)

    影音

    法布爾(創意MAKER)

    影音

    鄧肯(創意MAKER)

    影音

    艾爾寇特(文學家系列)

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